Call Center Agent – Dubai, UAE | Sakhalin Dubai

Company Overview:

Sakhalin Dubai is a premier fine dining establishment based in Dubai, UAE, committed to offering exceptional culinary experiences and world-class guest hospitality.

Job Description:

The Call Center Agent will manage guest calls, restaurant reservations, and inquiries, providing exceptional customer service and maintaining high standards of professionalism.

🔹 Key Responsibilities:

• Handle guest calls, inquiries, and reservation requests.
• Provide accurate information about restaurant services.
• Manage reservations and update booking records.
• Deliver exceptional customer service over the phone.
• Resolve guest concerns professionally and efficiently.
• Coordinate with the restaurant team to ensure smooth guest experiences.

🔹 Requirements:

• Previous experience in a call center, reservations, customer service, or hospitality.
• Excellent communication skills and telephone etiquette.
• Fluent English communication skills.
• Russian-speaking candidates are highly preferred.
• Strong customer service and problem-solving abilities.
• Good computer skills with strong attention to detail.
• Fine dining or premium restaurant experience is an advantage.