Admin Support to Case Manager – Al Rigga, Dubai, UAE | Elex

About the Role:

Elex is seeking a reliable Admin Support professional to assist a Case Manager with daily operational tasks at their Al Rigga office in Dubai. This role involves keeping case files organized, preparing documents, and acting as a friendly first point of contact for clients.

Key Responsibilities:

• Assist the Case Manager with day-to-day administrative duties and scheduling.
• Prepare and format reports, letters, and documents using MS Office.
• Create simple visual or communication materials using Canva as required.
• Communicate with clients by phone and email, providing clear, professional customer service.
• Maintain accurate, up-to-date case files and documentation.

Qualifications & Requirements:

• Excellent verbal and written communication in English and Tagalog (mandatory).
• Proficiency in MS Office (Word, Excel, PowerPoint) and Canva.
• Strong organizational skills and ability to handle client interactions professionally.
• Relevant administrative experience is preferred.