Front Desk Executive – Dubai, UAE | Vivandi Group

Company Overview:

Vivandi Group is a well-regarded healthcare and wellness provider in Dubai. We are dedicated to delivering high-quality clinical services with a focus on patient satisfaction and operational excellence. Our team works in a professional, fast-paced environment where we prioritize care and efficient Management of clinical workflows.

Job Description:

We are seeking a professional and customer-oriented Front Desk Executive to join our team. This role is the face of our clinic, requiring a presentable individual who can manage the patient experience from arrival to departure. You will be responsible for balancing administrative tasks with high-level patient interaction, ensuring the clinic operates smoothly and professionally at all times.

🔹 Key Responsibilities:

• Manage all front desk operations and greet clients with a professional and welcoming attitude.
• Efficiently handle appointment scheduling, incoming telephone calls, and walk-in inquiries.
• Maintain and update accurate patient records and clinical documentation in the system.
• Prepare daily sales reports and provide essential support for billing and cash handling.
• Coordinate closely with the medical staff and operations team to ensure a seamless patient flow.
• Resolve patient concerns promptly and uphold the clinic’s service excellence standards.

🔹 Requirements:

• Presentable personality with a strong commitment to customer service.
• Prior experience in a Receptionist or front office role; clinic or hospital experience is highly preferred.
• Basic understanding of billing, accounting principles, and proficiency in MS Excel.
• Excellent organizational and multitasking skills to handle a busy clinic environment.
• Strong verbal and written communication skills in English.
• Ability to work as a collaborative member of the Human Resources and operations support team.

What We Offer:

• Monthly salary range of AED 3,500 to 4,000.
• Full-time employment within a reputable healthcare group.
• Professional working environment in the heart of Dubai.