Front of House Receptionist – Dubai Marina | Mind & Motion Pilates Studio

🔹 Key Responsibilities:

• Premier Welcoming: Greet and assist clients in person, via phone, and through digital channels with a focus on high-end hospitality.
• Operations Management: Efficiently manage class bookings, instructor schedules, and process payments using the studio’s management software.
• Membership Growth: Confidently promote class packages and memberships; convert walk-ins and inquiries into long-term studio members.
• Upselling: Identify opportunities to upsell private sessions, retail products, or specialized workshops to existing clients.
• Environment Upkeep: Maintain a meticulously organized, tidy, and calm reception area that reflects the studio’s luxury aesthetic.
• Admin Support: Provide essential administrative assistance to the management team to ensure seamless day-to-day studio flow.

🔹 Requirements:

• Experience: Preferred background in Hospitality, Wellness, Retail, or Sales environments.
• Sales Savvy: Comfortable discussing pricing structures and closing membership sales with high-net-worth clients.
• Communication: Exceptional interpersonal skills with the ability to handle queries with professional care and patience.
• Technical Skills: Familiarity with booking systems (e.g., Mindbody, Mariana Tek) and basic Microsoft Office tools is a plus.
• Attributes: Reliable, detail-oriented, and committed to delivering a premium, personalized client experience.
• Location: Ideally based near Dubai Marina or able to commute easily to the studio.

Why Join Mind & Motion?

• Luxury Brand Exposure: Be part of a growing, high-end wellness brand in one of Dubai’s most prestigious locations.
• Dynamic Environment: Work in a supportive, high-energy studio that prioritizes both physical and mental well-being.
• Professional Growth: Access to performance-based incentives and opportunities for career advancement within the company.
• Compensation: Competitive monthly salary of AED 4,000 to 5,000, tailored to your experience in luxury customer service or sales.