Guest Relations cum Receptionist In-Charge | Dubai, UAE | Elistermed Clinic

🔹 Key Responsibilities:

• Front Desk Leadership: Manage daily reception operations and ensure a professional welcoming environment for all patients.
• Appointment Management: Efficiently schedule and coordinate patient visits to optimize clinic flow and minimize waiting times.
• Tele-Coordination: Handle all incoming and outgoing telecommunications, providing clear information and support to callers.
• Operational Support: Collaborate with internal medical and nursing teams to facilitate smooth patient transitions within the clinic.
• Guest Satisfaction: Resolve patient queries proactively and ensure a positive, compassionate experience through professional communication.

🔹 Requirements:

• Language Proficiency: Fluency in both English and Hindi is strictly mandatory to assist our diverse patient demographic.
• Experience: Minimum of 2 years in a healthcare or clinic front-desk setting is preferred.
• Communication: Prior experience in tele-calling or professional call-handling is a significant advantage.
• Skills: Exceptional interpersonal and organizational skills with the ability to lead frontline management activities.
• Availability: Candidates must be available for immediate joining in Dubai.
• Attributes: Highly organized, empathetic, and capable of multitasking in a high-pressure medical environment.

Why Join Elistermed Clinic:

• Immediate Employment: Join a dynamic medical facility and start your role without delay.
• Leadership Role: Take charge of the guest relations department and influence the clinic’s service quality.
• Professional Growth: Opportunity to advance into Healthcare Management or Patient Services Supervision roles.
• Compensation: Monthly salary of AED 4,000 to 5,000, tailored to your experience in UAE healthcare administration.