Healthcare Administrative Professionals (3 Roles)
Gargash Hospital
Patient Experience, Medical Administration, and Healthcare Communication
Posted on February 5, 2026
Job Description / Role
📌 Available Positions & Key Responsibilities:
1. Patient Relation Officer (PRO)
- Patient Advocacy: Act as the primary liaison between patients and the hospital, ensuring all concerns are addressed with empathy and professionalism.
- Experience Management: Monitor patient feedback and implement service quality initiatives to enhance the overall hospital experience.
2. Medical Secretary
- Administrative Support: Manage physician schedules, coordinate medical reports, and ensure accurate clinical documentation.
- Confidentiality: Maintain strict adherence to medical ethics and data privacy standards for all patient records.
3. Call Centre Agent
- Appointment Coordination: Manage high-volume inquiries and schedule patient appointments efficiently using the Hospital Information System (HIS).
- Service Excellence: Provide accurate information regarding hospital services, insurance coverage, and specialist availability.
🔹 Requirements:
- Education: Bachelor’s degree or Diploma in Healthcare Administration, Medical Administration, or Business Administration.
- Experience: Previous experience in a hospital or medical clinic environment is highly preferred.
- Communication: Exceptional verbal and written English communication skills; Arabic is a significant advantage.
- Attitude: A professional, patient-centered approach with the ability to remain calm in a fast-paced medical setting.
- Skills: Proficiency in MS Office and familiarity with Medical Billing or Appointment Scheduling software.
Why Join Gargash Hospital:
- Reputable Institution: Work with one of Dubai’s most respected multi-specialty hospitals focused on high-quality care.
- Career Development: Access continuous growth opportunities and professional training within the healthcare sector.
- Team Culture: Join a collaborative environment that values service quality and compassionate teamwork.
- Compensation: Competitive monthly salary of AED 5,000 to 6,000, tailored to your healthcare administration expertise.