Officer – Contact Center – Abu Dhabi, UAE | Alaabdi Holding

Key Responsibilities:

• Handle customer inquiries and complaints efficiently, providing timely resolutions.
• Maintain clear and professional communication in both Arabic and English.
• Analyze customer issues, identify solutions, and ensure follow-up.
• Support team goals and contribute to the overall success of the contact center.
• Uphold high standards of customer care.

Requirements:

• Must be based in Abu Dhabi (Mandatory).
• Fluent Arabic speaker with strong bilingual communication skills.
• Bachelor’s degree in any relevant field.
• Minimum 1 year of experience in customer service or call center operations.
• Excellent problem-solving and analytical abilities.