Patient Coordinator & Admin Executive – Dubai | Mihaana Care | Healthcare

Company Overview:

Our client, Mihaana Care, is a professional and performance-driven leader in the Dubai telehealth landscape, dedicated to delivering high-quality management solutions and operational excellence through robust patient care execution. We operate with an “educational family” philosophy, where technical management and professional clinical coordination mastery are shared to ensure patient success. In the innovative UAE Healthcare sector, we believe that rigorous service governance and disciplined administrative coordination are the cornerstones of institutional stability. Join our professional Human Resources and clinical support team in Dubai and contribute to an environment that values professional integrity, technical innovation in Information Technology (for digital EMR and telehealth platforms), and the strategic growth of our care portfolios.

Job Description:

We are seeking a dedicated Patient Coordinator & Admin Executive to join our professional team in Barsha. This role is fundamental to our organizational framework, requiring a professional who can facilitate seamless patient pathways for management and clinical performance review. You will be responsible for handling patient communications, managing appointments, and supporting Arabic-speaking patients during consultations. We are looking for an individual with a strong foundation in Healthcare Administration, Patient Advocacy, and Bilingual Communication and a proactive approach to operational efficiency. This is a brilliant opportunity to advance your education and healthcare administration career within a DHA-licensed telehealth clinic.

🔹 Key Responsibilities:

• Serve as the primary point of contact for patient inquiries to meet management and care satisfaction benchmarks.
• Support clinical integrity in Dubai, scheduling appointments and managing patient referrals with 100% precision.
• Liaise with the Human Resources department and clinical teams to facilitate professional organizational coordination of service delivery.
• Process billing procedures and manage patient records within the EMR system accurately.
• Utilize digital Information Technology tools and telehealth platforms to coordinate with doctors, laboratories, and partner hospitals.

🔹 Requirements:

• Bachelor’s Degree in Healthcare Administration or a related field.
• Fluency in both Arabic and English (spoken) is mandatory.
• Strong background in management of administrative responsibilities within a clinic or hospital setting.
• Professional background in education regarding patient coordination, EMR documentation, and medical billing.
• Ability to demonstrate operational excellence, multitask effectively, and thrive in a fast-paced Dubai healthcare environment.

What We Offer:

• Monthly salary package ranging from AED 5,000 to 6,000 (Adjusted from minimum level).
• A stable and influential role within a growing DHA-licensed telehealth organization.
• Direct involvement in the management of essential clinical protocols and high-impact healthcare initiatives.
• Significant opportunities for professional development and career growth in Health Services Administration.