Retail Sales Representative (Mall Kiosk Network)
Leading Retail Entity
Dynamic Sales Engagement, Customer Experience, and Multi-Location Retail
Posted on February 11, 2026
Job Description / Role
🔹 Key Responsibilities:
- Sales Acquisition: Actively engage with mall visitors to promote products and drive sales targets through effective communication.
- Guest Relations: Deliver high-standard customer service to build rapport and ensure repeat business at various kiosk locations.
- Operational Support: Handle daily retail operations, including opening/closing procedures and accurate reporting.
- Digital Proficiency: Utilize CRM systems and helpdesk/ticketing platforms to manage customer data and resolve inquiries.
- Mobility: Work flexibly across assigned branches in major Dubai malls to support brand visibility.
- Inventory Tracking: Maintain basic records using MS Excel to ensure stock levels are monitored and reported correctly.
🔹 Requirements:
- Experience: Proven background in retail sales and high-traffic customer service environments.
- Technical Skills: Working knowledge of MS Excel, Outlook, and CRM software. Experience with ticketing platforms is highly valued.
- Language: Fluency in English is required; Arabic language skills are a significant advantage for the local market.
- Flexibility: Willingness to work rotating shifts and move between various mall locations as assigned.
- Visa Status: Priority will be given to candidates currently on tourist or cancelled visas for immediate joining.
- Attributes: Outgoing personality, strong negotiation skills, and a polished professional appearance.
Why Join This Retail Team:
- Premier Locations: Represent the brand in Dubai’s most prestigious and high-traffic shopping malls.
- Incentive Structure: Earn performance-based commissions in addition to your fixed monthly salary.
- Growth Potential: Opportunity to transition into Retail Management or Store Supervisory roles.
- Comprehensive Benefits: Full benefits as per UAE Labour Law, including a competitive salary of AED 4,000 to 4,500.