Sales Coordinator
Company Overview:
Al Shirawi Group is one of the largest and most diversified industrial conglomerates in the UAE, with a legacy of engineering innovation and service excellence. We operate with an “educational family” philosophy, where technical knowledge is integrated with world-class management practices to drive regional growth. At Al Shirawi, we believe that the efficiency of our sales operations is the backbone of our industrial success. Join our professional sales support team and contribute to an environment that values administrative precision, technical backgrounds, and the strategic management of client relationships across the Emirates.
Job Description:
We are currently looking for a highly organized and detail-focused Sales Coordinator to support our dynamic sales operations team in Dubai. This role is fundamental to our commercial workflow, requiring a professional who can bridge the gap between technical engineering requirements and administrative excellence. You will be responsible for managing the entire quotation-to-invoice lifecycle, ensuring that our internal departments and external clients remain perfectly synchronized. We are seeking a bilingual professional who can navigate complex CRM systems while providing high-level administrative oversight for tender renewals and vendor registrations. This is a brilliant opportunity to apply your engineering degree within a structured corporate sales environment.
🔹 Key Responsibilities:
- Provide comprehensive administrative and technical documentation assistance to the sales department.
- Generate and manage precise quotations, invoices, and periodic sales reports for management review.
- Maintain accurate CRM records and updated tracking systems for all technical engineering inquiries.
- Coordinate closely with customers, workshop personnel, and the sales team regarding deliveries and Pre-Delivery Inspections (PDI).
- Handle formal vendor registration processes and ensure timely management of tender renewals.
- Oversee the timely processing of orders within the IT system to prevent operational delays.
- Liaise with Human Resources regarding departmental coordination and internal protocol training.
- Maintain meticulous filing systems for audit compliance and historical data retrieval.
🔹 Requirements:
- Bachelor’s Degree in Engineering is mandatory for this role.
- Minimum 5 years of hands-on experience in a senior administrative or sales coordination role.
- Strong command of both English and Arabic (written and spoken) is mandatory.
- Expertise in using IT tools, specifically CRM software and Microsoft Excel.
- In-depth understanding of industrial sales reporting and documentation systems.
- Excellent customer service abilities with a focus on long-term client management.
- Ability to multitask and work effectively under pressure in a fast-paced engineering environment.
What We Offer:
- Monthly salary package ranging from AED 5,000 to 6,000 (Adjusted).
- A stable and professional role within one of the UAE’s leading industrial groups.
- Opportunities for career progression into Sales management or Project Coordination.
- Professional development in a high-standard engineering and commercial setting.
- Comprehensive benefits in accordance with UAE Labour Law.