Shop Manager (Gourmet Retail & Fresh Food)
1004 Gourmet
FMCG Operations, Quality Control, and Premium Customer Experience
Dubai & Abu Dhabi, United Arab Emirates
Posted on January 2, 2026
Job Description / Role
🔹 Key Responsibilities:
- Operational Leadership: Oversee end-to-end daily operations across the shop, ensuring a smooth and efficient store environment.
- Quality Management: Maintain rigorous standards for fresh food categories, including temperature monitoring and shelf-life tracking (FEFO).
- Staff Performance: Supervise, train, and mentor the retail team to deliver high-quality service and meet operational KPIs.
- Inventory Control: Manage stock levels for fast-moving consumer goods (FMCG), coordinating with the supply chain to prevent out-of-stock scenarios.
- Customer Service: Ensure that every guest receives a premium shopping experience in line with the gourmet brand image.
- Regulatory Compliance: Ensure the store adheres to all UAE health, safety, and municipality regulations regarding food handling.
🔹 Requirements:
- Industry Expertise: Proven experience in FMCG and fresh food operations is mandatory.
- Leadership: Strong team management skills with the ability to lead in a dynamic, high-pressure retail setting.
- Status: Candidates must be currently residing inside the UAE.
- Availability: Preference will be given to those who can join immediately.
- Skills: Deep understanding of retail operational controls, merchandising, and customer psychology.
- Education: Bachelor’s degree or Diploma in Retail Management, Business, or a related discipline.
What We Offer:
- Professional Growth: An opportunity to manage operations for one of the UAE’s most respected gourmet Asian retail brands.
- Stability: A permanent role within a thriving and culturally diverse organization.
- Compensation: Competitive monthly salary of AED 5,000 to 6,000, tailored to your FMCG and leadership expertise.