Shop Manager – Dubai & Abu Dhabi | 1004 Gourmet

Shop Manager (Gourmet Retail & Fresh Food)

1004 Gourmet
FMCG Operations, Quality Control, and Premium Customer Experience
Dubai & Abu Dhabi, United Arab Emirates
Posted on January 2, 2026
Job Type: Full Time
Industry: Retail / FMCG
Experience: Fresh Food & FMCG Experience Mandatory
Qualification: Bachelor’s Degree or Diploma (Retail/Business)
Salary: AED 5,000 to 6,000
Location: Dubai & Abu Dhabi

🔹 Key Responsibilities:

  • Operational Leadership: Oversee end-to-end daily operations across the shop, ensuring a smooth and efficient store environment.
  • Quality Management: Maintain rigorous standards for fresh food categories, including temperature monitoring and shelf-life tracking (FEFO).
  • Staff Performance: Supervise, train, and mentor the retail team to deliver high-quality service and meet operational KPIs.
  • Inventory Control: Manage stock levels for fast-moving consumer goods (FMCG), coordinating with the supply chain to prevent out-of-stock scenarios.
  • Customer Service: Ensure that every guest receives a premium shopping experience in line with the gourmet brand image.
  • Regulatory Compliance: Ensure the store adheres to all UAE health, safety, and municipality regulations regarding food handling.

🔹 Requirements:

  • Industry Expertise: Proven experience in FMCG and fresh food operations is mandatory.
  • Leadership: Strong team management skills with the ability to lead in a dynamic, high-pressure retail setting.
  • Status: Candidates must be currently residing inside the UAE.
  • Availability: Preference will be given to those who can join immediately.
  • Skills: Deep understanding of retail operational controls, merchandising, and customer psychology.
  • Education: Bachelor’s degree or Diploma in Retail Management, Business, or a related discipline.

What We Offer:

  • Professional Growth: An opportunity to manage operations for one of the UAE’s most respected gourmet Asian retail brands.
  • Stability: A permanent role within a thriving and culturally diverse organization.
  • Compensation: Competitive monthly salary of AED 5,000 to 6,000, tailored to your FMCG and leadership expertise.