Guest Service Agent (Russian Speaker) – Palm Jumeirah, Dubai, UAE | Radisson Beach Resort Palm Jumeirah

Company Overview:

Radisson Beach Resort Palm Jumeirah is a vibrant resort destination located on the iconic Palm Jumeirah in Dubai, UAE. Part of Radisson Hotel Group, the resort offers world-class beachfront accommodation, upscale dining, and exceptional leisure services, delivering memorable hospitality experiences for international travelers and local guests alike.

Job Description:

The Guest Service Agent (Russian Speaker) will welcome arriving guests, manage seamless check-in and check-out procedures, and provide attentive front office assistance. Based on Palm Jumeirah in Dubai, this service-oriented individual will resolve guest inquiries, oversee room allocations and payment processing, coordinate with hotel departments, and ensure high standards of guest satisfaction throughout their stay.

🔹 Key Responsibilities:

• Welcome guests warmly and provide efficient check-in and check-out services.
• Respond to guest inquiries, requests, and concerns in a timely and professional manner.
• Handle reservations, room allocations, and payment transactions accurately.
• Maintain high standards of customer service and professionalism at all times.
• Coordinate with various hotel departments to ensure a seamless guest experience.
• Maintain accurate guest records and follow front office procedures.

🔹 Requirements:

• Diploma or Bachelor’s Degree in Hospitality Management, Tourism, or a related field.
• Fluency in spoken and written Russian and English is essential.
• Prior experience in Front Office, guest relations, or reception roles within a resort or hotel setting is preferred.
• Strong working knowledge of hotel reservation systems, front office operations, and guest service procedures.
• Excellent communication, problem-solving, and interpersonal abilities.
• Flexibility to work shift schedules, including weekends and public holidays.

What We Offer:

• An exciting hospitality career opportunity with a renowned global resort brand on Palm Jumeirah.
• Dynamic, supportive, and multicultural working environment.
• Competitive monthly compensation package alongside standard statutory benefits under UAE Labour Law.