Senior Housekeeping Supervisor
Company Overview:
Mercure Hotel Suites & Apartments, a prominent hospitality property under the global Accor group, is located in Barsha Heights (TECOM), Dubai, United Arab Emirates. Offering modern accommodation, extensive suite options, dining outlets, and leisure facilities, the property is committed to delivering exceptional French hospitality, high hygiene standards, and world-class guest experiences.
Job Description:
Mercure Hotel Suites & Apartments is seeking a dedicated Senior Housekeeping Supervisor to oversee daily room and public area operations in Barsha Heights, Dubai. Based in Dubai, this experienced hospitality supervisor will lead and train room attendants, execute detailed room inspections, manage linen and supply inventories, enforce hygiene and health safety protocols, and maintain Accor’s international quality and cleanliness standards across the property.
🔹 Key Responsibilities:
- Supervise daily housekeeping operations and perform room inspections.
- Ensure guest rooms and public areas meet brand cleanliness and presentation standards.
- Train, mentor, motivate, and schedule housekeeping team members.
- Manage linen, housekeeping supplies, and inventory efficiently.
- Maintain compliance with health, safety, and hygiene regulations.
- Monitor service quality and resolve housekeeping-related concerns promptly.
- Support the achievement of Accor’s international quality and guest satisfaction standards.
🔹 Requirements:
- Diploma or Bachelor’s Degree in Hospitality Management, Hotel Management, or a related field.
- 2–3 years of hands-on housekeeping supervisory experience in hotel or premium hospitality environments.
- Solid knowledge of room inspection standards, specialized cleaning techniques, inventory control, and health and safety procedures.
- Proficiency in Property Management Systems (PMS) is preferred.
- Strong leadership, team scheduling, staff training, and problem-solving abilities.
- Relevant housekeeping, safety, or hygiene certifications are a distinct advantage.
What We Offer:
- An exciting housekeeping supervisory career with a globally recognized Accor hotel brand in Dubai.
- Dynamic, supportive, and professional international hospitality work environment.
- Competitive monthly compensation package alongside standard statutory benefits under UAE Labour Law.