Customer Service Executive – Dubai, UAE | Transmarine Cargo Services LLC

Company Overview:

Transmarine Cargo Services LLC is an established freight forwarding and logistics enterprise operating in Dubai, UAE, delivering ocean freight, air freight, customs clearance, and global supply chain solutions.

Job Description:

The Customer Service Executive will manage client onboarding, prepare freight quotations, coordinate with shipping lines and agents, oversee end-to-end shipment tracking until Proof of Delivery (POD), and deliver outstanding client support across logistics operations.

🔹 Key Responsibilities:

• Support the sales team with client onboarding and business development activities.
• Follow up with existing and prospective clients to generate business opportunities.
• Prepare competitive freight quotations and pricing proposals.
• Coordinate with shipping lines and freight agents to secure the best freight rates.
• Manage shipment coordination after booking confirmation.
• Provide clients with regular shipment updates until proof of delivery (POD).
• Maintain strong customer relationships and deliver high-quality customer service.

🔹 Requirements:

• 2–3 years of experience in Freight Forwarding, Shipping, or Logistics.
• Experience in customer service, sales support, or freight coordination.
• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.
• Strong customer relationship management and follow-up skills.
• Excellent communication and coordination abilities. Female candidates are preferred.

What We Offer:

• Opportunity to grow within an international freight forwarding and shipping network.
• Professional and supportive environment in Dubai, UAE.
• Competitive monthly salary package to be discussed during the interview process.