Key Account Manager – eCommerce – Dubai, UAE | SEAD

Company Overview:

SEAD is a fast-growing digital commerce agency and brand accelerator in Dubai, driving commercial performance, channel expansion, and strategic partner management across top eCommerce platforms in the region.

Job Description:

The Key Account Manager – eCommerce will spearhead regional account growth strategies, oversee joint business plans, manage relationships with brand principals and platform partners, lead BDA and trade negotiations, and leverage data analytics to maximize commercial results.

🔹 Key Responsibilities:

• Manage and grow key eCommerce accounts across the region.
• Develop and execute account growth strategies and joint business plans.
• Build and maintain strong relationships with principals, distributors, and platform partners.
• Lead commercial discussions, including trade terms, BDA negotiations, promotions, and visibility investments.
• Analyze business performance and convert insights into actionable growth strategies.
• Collaborate with cross-functional teams to achieve business objectives.
• Manage multiple accounts while ensuring excellent stakeholder engagement.

🔹 Requirements:

• Minimum 4 years of experience in Key Account Management within the eCommerce industry.
• Experience working with agencies, eCommerce platforms, or brand environments.
• Strong understanding of eCommerce, Q-Commerce, and regional aggregator platforms.
• Proven track record of driving brand growth and achieving commercial results.
• Excellent stakeholder management, communication, negotiation, and presentation skills.
• Must be currently based in Dubai.

What We Offer:

• Competitive salary package with dynamic career progression opportunities in digital commerce.
• Exposure to leading regional eCommerce, Q-Commerce, and aggregator platforms.
• Collaborative and innovative working environment in Dubai.