IT Support – Dubai, UAE | Mathews Metal

Company Overview:

Mathews Metal is a leading industrial enterprise based in Dubai, UAE, dedicated to delivering robust engineering and fabrication solutions supported by modern technical infrastructure.

Job Description:

The IT Support specialist will manage daily technical issues, maintain network systems, assist end-users, and ensure minimum downtime across company systems.

🔹 Key Responsibilities:

• Provide technical support and resolve IT-related issues promptly.
• Troubleshoot hardware, software, and system-related problems.
• Assist employees with day-to-day IT support requirements.
• Support networking and system administration tasks.
• Manage user accounts, access permissions, and IT infrastructure.
• Diagnose technical issues and minimize system downtime.
• Ensure reliable and efficient IT support across the organization.

🔹 Requirements:

• Experience in IT support and technical troubleshooting.
• Strong knowledge of hardware and software support.
• Understanding of networking and system administration.
• Familiarity with user access management and IT infrastructure.
• Excellent troubleshooting and problem-solving abilities.
• UAE experience is preferred.
• Immediate joiners or candidates on a short notice period will be preferred.

What We Offer:

• Opportunity to work within a growing technical infrastructure in Dubai, UAE.
• Professional development in network and system administration.
• Competitive compensation package and standard UAE employment benefits.