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Customer Service Officer

Al Qana Property Management
Property Management, Real Estate, Client Relations & Guest Services
Posted on October 15, 2026

Job Type: Full Time
Experience: Customer service experience preferred
Qualification: Not Specified
Salary: AED 4500 to 5500
Company: Al Qana Property Management

Company Overview:

Al Qana Property Management operates premier waterfront, leisure, and real estate developments in Abu Dhabi, delivering exceptional visitor and tenant experiences.

Job Description:

The Customer Service Officer will assist visitors, provide information on destination offerings, and ensure high customer satisfaction in Abu Dhabi. Discover more openings on our real estate jobs portal.

🔹 Key Responsibilities:

  • Respond to customer and visitor inquiries in a professional and timely manner.
  • Provide accurate information about company services, promotions, events, and destinations.
  • Assist potential customers by understanding their needs and offering suitable solutions.
  • Maintain a high level of customer satisfaction through exceptional service delivery.
  • Promote company offerings and build positive relationships with visitors.

🔹 Requirements:

  • Previous customer service experience in hospitality, retail, or real estate is an advantage.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and customer relationship management abilities.
  • Professional attitude with a customer-focused, welcoming approach.
  • Ability to thrive in a dynamic, fast-paced environment.

What The Role Offers:

  • Full-time position with a premier real estate and leisure developer in Abu Dhabi.
  • Engaging work environment at a landmark destination in the UAE.
  • Competitive salary package in Abu Dhabi, UAE.

Send your CV at: joinus@alqana.ae

Attach your updated CV and mention the job title in your email subject.