Guest Service Associate, Reservation Agent & Waitress – Dubai, UAE | Connaught Palace Hotel Dubai

🔹 Key Responsibilities:

• Guest Service Associate (GSA): Manage the front desk operations, including guest check-ins/check-outs, handling inquiries, and ensuring a seamless arrival experience.
• Reservation Agent: Process booking inquiries via phone and email, manage room inventory, and provide accurate information regarding hotel packages and rates.
• Waitress: Provide attentive and professional dining service, maintain table standards, and ensure guest satisfaction in our F&B outlets.
• Service Standards: Consistently deliver service that exceeds guest expectations and aligns with Connaught Palace’s luxury branding.
• Operational Support: Support the wider hotel team during peak occupancy and special events to ensure smooth operations.

🔹 Requirements:

• Experience: Prior experience in a hotel or the UAE hospitality environment is highly preferred.
• Communication: Strong command of the English language; additional languages are an advantage.
• Mindset: A customer-oriented professional with a positive, “can-do” attitude and excellent problem-solving skills.
• Flexibility: Ability to work a variety of shifts, including weekends, evenings, and public holidays.
• Availability: Candidates available to join immediately will be given priority consideration.
• Email Note: Please use the subject line: Position Applied – [Your Name].

What We Offer:

• Professional Growth: An environment that values internal promotion and skill development.
• Supportive Culture: Join a diverse team committed to hospitality excellence.
• Strategic Location: Work in one of Dubai’s most dynamic hospitality hubs.