Office Assistant Supervisor – Dubai, UAE | Ejadah

🔹 Key Responsibilities:

• Service Supervision: Oversee day-to-day Tea & Coffee Assistant (TCA) operations across multiple assigned locations, ensuring a premium service experience.
• Stakeholder Liaison: Act as the first-line support for clients and internal management, resolving service inquiries and operational bottlenecks promptly.
• Quality Assurance: Monitor service delivery to ensure it consistently meets or exceeds Ejadah’s established hospitality and hygiene standards.
• Team Leadership: Manage staff performance, track attendance, and enforce workplace discipline and grooming standards.
• Training & Development: Conduct on-the-job training sessions to improve team technical skills and service etiquette.
• Reporting: Prepare detailed operational reports and maintain accurate logs regarding stock usage and service metrics.
• Continuous Improvement: Implement corrective actions and support quality control initiatives to enhance service efficiency.

🔹 Requirements:

• Education: Diploma or Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Leadership Skills: Proven ability to supervise a diverse team and maintain high morale and discipline.
• Operational Knowledge: Understanding of pantry management, hygiene standards (HACCP), and corporate etiquette.
• Soft Skills: Excellent coordination, proactive problem-solving, and professional communication abilities.
• Technical Proficiency: Ability to maintain accurate documentation and prepare basic operational reports using MS Office.
• Mindset: Detail-focused with a strong commitment to service excellence and hospitality.

Why Join Ejadah:

• Industry Giant: Build your career with one of the UAE’s most respected and awarded Facilities Management firms.
• Professional Growth: Gain exposure to diverse corporate clients and multi-site operational management.
• Team Excellence: Work in a structured environment that values teamwork, discipline, and professional development.