Reception & Guest Services (Luxury Front-of-House)
Burtville Development
Luxury Client Relations, European-Style Service, and Executive Coordination
Abu Dhabi, United Arab Emirates
Posted on January 7, 2026
Job Description / Role
🔹 Key Responsibilities:
- Elite Reception: Act as the primary ambassador for Burtville, welcoming esteemed guests, partners, and clients with warmth and professional discretion.
- Executive Liaison: Notify Directors and Department Heads of visitor arrivals and professionally escort guests to designated meeting spaces.
- Communication Management: Screen and forward incoming calls with a refined telephone etiquette, ensuring accurate information is conveyed via phone or email.
- Facility Coordination: Manage meeting room calendars, support conference call setups, and ensure that common spaces maintain a “showroom” level of tidiness.
- Logistics Support: Oversee incoming/outgoing mail, courier services, and executive deliveries with high attention to detail.
- Guest Comfort: Offer and prepare high-standard refreshments for visitors while assisting with any immediate concierge-style needs.
🔹 Requirements:
- Experience: Proven track record in reception or guest services within luxury hospitality, boutique real estate, or European-style corporate environments.
- Presentation: Impeccable professional appearance and grooming standards with a confident, well-presented personality.
- Communication: Exceptional verbal and written English communication skills; ability to interact with high-level executives and international partners.
- Organizational Skills: Mastery in multitasking, managing office calendars, and handling administrative logistics independently.
- Mindset: A customer-focused approach characterized by patience, professionalism, and a proactive “can-do” attitude.
What We Offer:
- Prestige: A pivotal role within a distinguished development firm in the UAE capital.
- Environment: A supportive, collaborative, and highly professional work culture.
- Compensation: Competitive monthly salary of AED 7,000 to 8,000, reflective of your expertise in luxury client relations.