Retention Manager – Dubai, UAE | 24Markets

🔹 Key Responsibilities:

• Portfolio Management: Actively manage and develop an assigned portfolio of clients, ensuring high levels of satisfaction and activity.
• Volume Growth: Build deep relationships with traders to encourage higher deposits and increased trading volumes within the Forex markets.
• Retention Strategy: Implement proactive engagement cycles to minimize churn and maximize the lifetime value of each client.
• CRM Optimization: Utilize CRM platforms to meticulously monitor client behavior, trading performance, and sales progress.
• Market Insights: Regularly provide clients with timely market updates and trading opportunities to stimulate platform interaction.
• Target Achievement: Consistently hit and exceed rigorous daily, weekly, and monthly sales and retention KPIs.

🔹 Requirements:

• Domain Experience: Prior experience in Forex trading, financial sales, or account management is essential.
• Sales Acumen: Proven background in relationship-based sales with strong negotiation and “closing” abilities.
• Technical Proficiency: Hands-on experience using professional CRM systems to track sales pipelines and client data.
• Communication: Confident, persuasive communication style with a results-oriented approach.
• Mindset: A target-driven individual who thrives under the pressure of a performance-based sales floor.
• Education: Bachelor’s degree, Diploma, or Certificate in Finance, Business, or a related field.

What We Offer:

• Market Exposure: Work with a leading brand in the dynamic and fast-paced Dubai Forex market.
• Dynamic Environment: Join a growing team that values performance, motivation, and career progression.
• Professional Growth: Enhance your financial expertise and client management skills in a high-performing setting.
• Compensation: Monthly salary of AED 5,000 to 1,000, tailored to your professional background and proven ability to drive trading activity.