Hotel Receptionist (Front Office Operations) – Dubai, UAE | Luxury Hotels

Company Overview:

Luxury Hotels is a professional and performance-driven leader in the Dubai hospitality landscape, dedicated to delivering high-quality guest solutions and operational excellence. We operate with an “educational family” philosophy, where technical management and professional service mastery are shared to ensure organizational success. At Luxury Hotels, we believe that exceptional guest experiences and disciplined front office coordination are the cornerstones of hotel stability. Join our professional Human Resources and front-of-house team in Dubai and contribute to an environment that values professional integrity, technical innovation in Information Technology, and the strategic growth of our diverse hospitality portfolios.

Job Description:

We are seeking a friendly and professional Hotel Receptionist to join our front office team in Dubai. This role is fundamental to our service framework, requiring a professional who can manage smooth check-in and check-out processes for management and guest review. You will be responsible for welcoming arrivals, managing room allocations, and responding to guest inquiries with the highest level of professionalism. We are looking for an individual with a strong foundation in Guest Relations and a proactive approach to front desk operations. This is a brilliant opportunity to advance your education and hospitality career within a premier luxury hotel setting.

🔹 Key Responsibilities:

• Welcome guests upon arrival and manage check-in procedures to meet management service standards.
• Allocate rooms efficiently and manage booking inquiries to maximize occupancy in Dubai.
• Liaise with the Human Resources and housekeeping teams to ensure smooth guest transitions and service delivery.
• Maintain accurate records of guest check-outs and billing transactions to ensure 100% data integrity.
• Utilize digital Information Technology and front desk reservation systems to provide detailed information on hotel amenities.

🔹 Requirements:

• High School Diploma or a Bachelor’s Degree/Diploma in Hospitality Management or a related field.
• 0 to 1 year of professional experience in hospitality or customer service; fresh graduates are encouraged to apply.
• Strong background in management of guest interactions, registrations, and billing inquiries.
• Professional background in education or training regarding front desk systems and luxury service protocols.
• Ability to demonstrate operational excellence and a customer-focused attitude in a fast-paced UAE environment.
• Excellent communication skills and the ability to remain calm and efficient during peak operational hours.

What We Offer:

• Monthly salary package ranging from AED 4,000 to 5,000.
• A stable and influential role within a reputable Luxury Hospitality Group.
• Direct involvement in the management of essential guest protocols and high-impact service initiatives.
• Significant opportunities for professional growth and career development within the Hotel sector.