Travel Coordinator (Aviation Governance, Operational Excellence & Strategic Ticketing Management)
Company Overview:
Resosys is a professional and performance-driven leader in the Dubai travel and aviation landscape, dedicated to delivering high-quality corporate travel solutions and operational excellence. We operate with an “educational family” philosophy, where technical management and professional ticketing mastery are shared to ensure organizational success. In the fast-paced aviation sector, we believe that rigorous service governance and disciplined GDS accuracy are the cornerstones of institutional stability. Join our professional Human Resources and aviation team in Dubai and contribute to an environment that values professional integrity, technical innovation in Information Technology, and the strategic growth of our diverse travel portfolios.
Job Description:
We are seeking a skilled and detail-oriented Travel Coordinator with proven experience in corporate ticketing to join our team in Dubai. This role is fundamental to our organizational framework, requiring a professional who can manage end-to-end travel arrangements for management and client travel review. You will be responsible for processing flight bookings, handling complex ticket modifications, and managing GDS operations. We are looking for an individual with a strong foundation in Galileo GDS Systems and Electronic Miscellaneous Documents (EMD) and a proactive approach to reissuance, refunds, and client communication. This is a brilliant opportunity to advance your education and aviation career within a premier professional corporate ticketing environment.
🔹 Key Responsibilities:
- Manage and process corporate travel bookings and flight services to meet management and client satisfaction targets.
- Support aviation integrity in Dubai, ensuring 100% data integrity in ticket reissuance, cancellations, and refund processing.
- Liaise with the Human Resources department and airline partners to manage reservations and EMD processing within the Galileo system.
- Communicate effectively with corporate clients to understand travel needs and provide optimized itinerary solutions.
- Utilize digital Information Technology tools and GDS platforms to optimize reservation tracking and professional organizational reporting.
🔹 Requirements:
- Diploma or Bachelor’s Degree in Travel & Tourism plus relevant Aviation Ticketing Credentials.
- Proven professional experience specifically in corporate ticket booking and travel coordination.
- Strong background in management of Galileo (GDS) systems, ticket reissue procedures, and refund handling.
- Professional background in education or training regarding EMD processing, airline documentation, and corporate travel protocols.
- Ability to demonstrate operational excellence, manage multiple deadlines efficiently, and maintain high attention to technical detail.
- Excellent organizational skills with the capability to support a high-standard travel firm in Dubai.
What We Offer:
- Monthly salary package of AED 2,500.
- Company-provided accommodation and employment visa.
- Air ticket allowance provided every two years.
- Significant opportunities for professional growth and expertise development in Travel Management.