Multiple Positions: Restaurant Manager, Usher & Box Office Cashier – Abu Dhabi | Leading Hospitality Group

Company Overview:

Our client is a professional and performance-driven leader in the Abu Dhabi hospitality and entertainment landscape, dedicated to delivering high-quality guest experiences and operational excellence. We operate with an “educational family” philosophy, where technical management and professional service mastery are shared to ensure organizational success. In the vibrant premium dining and cinema sectors, we believe that rigorous service governance and disciplined guest handling are the cornerstones of institutional stability. Join our professional Human Resources and hospitality team in Abu Dhabi and contribute to an environment that values professional integrity, technical innovation in Information Technology, and the strategic growth of our diverse entertainment portfolios.

Available Positions:

We are seeking passionate and customer-focused professionals for the following roles:

• Restaurant Manager (Italian Fine Dining Concept)
• Usher (Front-facing guest support)
• Box Office Cashier (Ticketing and transactions)

These roles are fundamental to our organizational framework, requiring professionals who can oversee service delivery for management and guest satisfaction review. We are looking for individuals with a strong foundation in Fine Dining Standards and Cinema Operational Procedures and a proactive approach to team leadership and front-desk excellence. This is a brilliant opportunity to advance your education and hospitality career within a premier professional entertainment environment.

🔹 Key Responsibilities:

• Oversee daily operations and ensure smooth service delivery to meet management and guest experience targets.
• Support service integrity in Abu Dhabi, ensuring 100% data integrity in transaction records, guest inquiries, and operational logs.
• Liaise with the Human Resources department to lead, train, and manage staff to enhance performance and team cohesion.
• Manage guest interactions, ticketing, and seating with a focus on professional organizational reporting and customer satisfaction.
• Utilize digital Information Technology tools and POS systems to optimize box office transactions and professional service delivery.

🔹 Requirements:

• Diploma or Degree in Hospitality or a related field plus relevant Hospitality Service Credentials.
• Proven professional experience in fine dining (Manager role) or cinema/hospitality environments.
• Strong background in management of Italian cuisine service standards, guest handling, and front-desk operations.
• Professional background in education or training regarding hospitality protocols, Arabic language proficiency (Mandatory for Usher/Cashier), and team leadership.
• Ability to demonstrate operational excellence, be well-presented, and work effectively in a fast-paced environment.
• Excellent organizational skills with the capability to support a high-standard group in Abu Dhabi.

What We Offer:

• Monthly salary package ranging from AED 5,000 to 6,000.
• A stable and influential role within a reputable Abu Dhabi Entertainment Organization.
• Direct involvement in the management of essential hospitality protocols and high-impact guest initiatives.
• Significant opportunities for professional growth and expertise development in Service Leadership.