Hostess – Food & Beverage (Service Integrity, Operational Excellence & Strategic Guest Management)
Company Overview:
Our client, the Food & Beverage Division of Dubai Sports City, is a professional and performance-driven leader in the Dubai hospitality landscape, dedicated to delivering high-quality guest solutions and operational excellence. We operate with an “educational family” philosophy, where technical management and professional service mastery are shared to ensure organizational success. In the dynamic F&B sector, we believe that rigorous service governance and disciplined guest interaction are the cornerstones of institutional stability. Join our professional Human Resources and front-of-house team in Dubai and contribute to an environment that values professional integrity, technical innovation in Information Technology, and the strategic growth of our diverse hospitality portfolios.
Job Description:
We are seeking a confident and customer-focused Hostess to join our hospitality team. This role is fundamental to our organizational framework, requiring a professional who can manage guest flow and reservations for management and service performance review. You will be responsible for welcoming guests, optimizing table seating during peak hours, and ensuring a warm atmosphere. We are looking for an individual with a strong foundation in Guest Service Excellence and Front-of-House Coordination and a proactive approach to handling inquiries. This is a brilliant opportunity to advance your education and hospitality career within a premier professional sports and leisure environment.
🔹 Key Responsibilities:
- Greet and welcome guests professionally to meet management and service standard targets.
- Support service integrity in Dubai, ensuring 100% precision in reservation management and seating arrangements.
- Liaise with the Human Resources department and service teams to maintain high-quality customer service in a fast-paced environment.
- Optimize table flow during peak hours to facilitate professional organizational reporting and guest satisfaction.
- Utilize digital Information Technology tools for reservation tracking and maintaining updated guest records.
🔹 Requirements:
- Bachelor’s degree or Certification in Hospitality Management; Food Safety Certification is a professional advantage.
- Proven professional ability within a similar F&B or hospitality environment.
- Strong background in management of guest reservations, flow coordination, and inquiry handling.
- Professional background in education or training regarding interpersonal communication and hospitality service standards.
- Ability to demonstrate operational excellence, maintain a polished appearance, and work effectively under pressure.
- Excellent organizational skills with the capability to support a high-standard F&B team in Dubai.
What We Offer:
- Monthly salary package ranging from AED 5,000 to 6,000.
- A stable and influential role within the reputable Dubai Sports City Organization.
- Direct involvement in the management of essential guest protocols and high-impact service initiatives.
- Significant focus on professional development and career growth in Restaurant Management.