Retail Sales Executive (Jewellery Industry)
Company Overview:
Arakkal Gold & Diamonds is a premier, highly successful luxury retail enterprise, elite fine jewellery house, and leading precious ornaments group expanding its high-performance showroom operations across multi-site boutique locations in Dubai, Sharjah, and Abu Dhabi, United Arab Emirates. Built upon world-class guest relationship metrics, strict inventory security models, and progressive retail merchandising frameworks, the corporation presents curated diamond and gold collections, directs high-volume flagship boutiques, and ensures absolute corporate compliance with local bullion regulations, consumer protection laws, and luxury retail service benchmarks.
Job Description:
We are executing a strategic professional appointment within our showroom floor operations division and are seeking an energetic, customer-centric Retail Sales Executive (Jewellery Industry) to govern elite buyer interaction pipelines and direct luxury product presentation pathways across our United Arab Emirates showrooms. Configured for systematic hospitality and luxury retail professionals who possess deep operational command of fine ornament merchandising and excel at exceeding conversion targets under tight seasonal metrics, this full-time track focuses on accelerating transactional velocities, auditing real-time inventory databases, and maximizing patron lifetime value indices under our unified corporate management framework.
🔹 Key Responsibilities:
- Greet, engage, and consult premium retail patrons to identify distinct taste markers and collection preferences accurately.
- Present exclusive gold, platinum, and diamond collections, providing technical insight regarding clarity, carats, weights, and workmanship.
- Formulate precise product value estimations, verify real-time gold rate updates, and complete financial retail transactions efficiently.
- Achieve and exceed individual and showroom category targets established for specific high-value precious collections.
- Maintain organized, audit-ready daily inventory counts, checking morning opening logs against evening showroom closing levels.
- Monitor stock level variations on the floor, organizing secure, attractive replenishment loops from the back-office vaults.
- Track slow-moving or dead stock allocations, compiling diagnostic product reviews to assist the executive procurement division.
- Govern luxury visual merchandising displays, maintaining immaculate hygiene, premium lighting alignment, and case cleanliness.
- Safeguard precious commodity allocations, enforcing strict security protocol checklists and reporting discrepancies instantly.
- Handle complex consumer queries, processing product exchanges or repairs in alignment with service excellence standards.
🔹 Requirements:
- High School Diploma, Professional Bachelor’s Degree, or an equivalent technical certificate in Retail Operations, Luxury Brand Marketing, or a matching service discipline is preferred.
- A minimum of 2 to 3 years of verified, high-performance professional history operating an executive showroom floor desk, running boutique guest services, or managing valuable asset sales portfolios specifically within the premium gold and diamonds retail sector of the UAE.
- Advanced commercial data literacy with extensive practical capability deploying Point of Sale (POS) inventory applications, navigating electronic weight tracking tools, and compiling daily sales summaries inside MS Excel grids.
- Deep, comprehensive operational knowledge across the following primary functional dimensions:
- Jewellery retail sales operations, fine metals terminology, valuation protocols, and luxury brand storytelling methods.
- Customer relationship management (CRM) tools, high-touch guest acquisition tactics, and loyalty enrollment models.
- Inventory and stock control metrics, high-value shrink prevention logic, vaulting routines, and batch audit tracking.
- Visual merchandising principles, aesthetic luxury design setups, display density balancing, and showroom asset security rules.
- Outstanding verbal communication and interpersonal talents, a highly polished professional grooming standard, natural target-driven energy suited for fast-paced retail environments, and complete flexibility to deploy across regional showroom grids.
What We Offer:
- Competitive baseline fixed monthly salary package structured from AED 4,000 to 5,000, supplemented by progressive target incentives and determined entirely by past luxury portfolio defenses, live consultation simulations, and strategic interviews.
- An elite opportunity to capture total visual custody and lead consumer engagement pathways for a highly respected, rapidly expanding diamond brand network in the Middle East.
- Stable career advancement pipelines supported by active multi-city boutique launches and clear internal tracks for showroom managers, regional operations supervisors, luxury brand ambassadors, or specialists moving toward corporate operations or corporate hr jobs and retail talent acquisition fields.