Collection Executive (Customer Service – Collections)
Company Overview:
Vincitore Realty is a multi-award-winning boutique real estate developer in Dubai, dedicated to delivering iconic branded luxury projects and operational excellence. We operate with an “educational family” philosophy, where financial management and professional collection mastery are shared to ensure organizational success. At Vincitore, we believe that transparent client communication and efficient payment processes are the cornerstones of market stability. Join our professional finance and customer service team in Dubai and contribute to an environment that values professional integrity, technical innovation in Information Technology, and the strategic growth of our luxury property portfolios.
Job Description:
We are seeking a motivated and results-oriented Collection Executive to join our team in Dubai. This role is fundamental to our real estate framework, requiring a professional who can effectively manage payment follow-ups and resolve client queries for management review. You will be responsible for overseeing client payment schedules, ensuring timely collections, and assisting the finance department in managing outstanding balances. We are looking for an individual with strong communication skills and experience in CRM-based collection activities. This is a brilliant opportunity to advance your education and collections career within a dynamic and fast-paced real estate environment.
🔹 Key Responsibilities:
- Proactively follow up with clients regarding pending payments and outstanding balances in Dubai.
- Manage high-volume collection activities while maintaining professional client relationships for management oversight.
- Liaise with the Human Resources department regarding customer service standards, professional communication protocols, and administrative training.
- Address and resolve client payment concerns promptly while ensuring compliance with company payment procedures.
- Utilize digital Information Technology tools and CRM systems to maintain accurate collection records and documentation.
🔹 Requirements:
- Bachelor’s Degree in Finance, Business Administration, or Accounting.
- Proven professional experience specifically in real estate collections or a similar collections role within the UAE.
- Strong background in management of payment schedules, account monitoring, and client follow-up activities.
- Professional background in education or training regarding real estate financial processes and customer service.
- Excellent interpersonal skills with the ability to meet deadlines and manage multiple tasks under pressure.
- Proficiency in Information Technology applications, specifically Microsoft Office and CRM software.
What We Offer:
- Monthly salary package ranging from AED 5,000 to 6,000.
- A stable and professional role within a leading Real Estate developer in Dubai.
- Direct involvement in the management of essential financial operations and client relations.
- Comprehensive benefits in accordance with UAE Labour Law.