Front Desk Executive – Dubai, UAE | Healthcare Facility

🔹 Key Responsibilities:

• Patient Reception: Greet and assist patients and visitors with a friendly, professional, and empathetic approach.
• Appointment Management: Efficiently manage the clinic’s appointment calendar, handling bookings, cancellations, and reschedules via phone and email.
• Medical Coordination: Liaise between patients and clinical staff to ensure a seamless flow of consultations and treatments.
• Data Management: Accurately update and maintain patient files and medical records in accordance with healthcare privacy standards.
• Administrative Support: Handle incoming inquiries, manage the reception area’s presentation, and support the administrative team with daily operational tasks.
• Service Quality: Ensure every patient experiences high-standard service from check-in to check-out, contributing to the facility’s reputation for care.

🔹 Requirements:

• Experience: Prior experience in a front desk or customer service role is essential; UAE experience is highly preferred, and healthcare sector experience is a significant advantage.
• Education: Bachelor’s degree holder or Diploma in Business Administration, Hospitality, or a related field.
• Communication: Exceptional verbal and written English communication skills; the ability to remain calm and professional in a fast-paced setting.
• Technical Skills: Proficiency in basic office software (MS Word, Excel, Outlook) and the ability to quickly learn medical management systems.
• Personal Attributes: A customer-focused mindset, a professional appearance, and a proactive attitude toward teamwork.
• Organization: Strong multitasking and organizational skills to handle frontline administrative duties efficiently.

What We Offer:

• Professional Growth: Opportunity to build a career within a structured and professional healthcare environment.
• Collaborative Culture: Join a team that values service quality, empathy, and mutual support.
• Stability: A full-time role within one of Dubai’s most vital and growing industries.
• Compensation: Monthly salary of AED 3,000 to 1,000, tailored to your professional UAE experience and healthcare knowledge.