IT Support Specialist – Barsha, Dubai, UAE | Key Capital Properties

Company Overview:

Key Capital Properties is a premier real estate brokerage and property advisory firm based in Al Barsha, Dubai, providing high-end residential sales, commercial leasing, property management, and asset portfolio advisory services across the UAE.

Job Description:

The IT Support Specialist will maintain corporate hardware, administer Microsoft 365 and real estate CRM systems, resolve technical issues, execute data backup protocols, and collaborate with operational management to optimize technical infrastructure.

🔹 Key Responsibilities:

• Provide daily desktop and remote IT support to employees across all company departments.
• Configure, deploy, and maintain laptops, desktops, mobile devices, printers, and office equipment.
• Troubleshoot hardware failures, software glitches, network connectivity, and email routing issues.
• Manage user accounts, system access permissions, and active directory settings securely.
• Provide technical support for real estate CRM platforms, listing portals, and business software tools.
• Implement basic cybersecurity protocols, manage data backups, and ensure endpoint protection.
• Liaise with external IT vendors, internet service providers, and hardware suppliers when necessary.

🔹 Requirements:

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related technical discipline.
• Proven experience working as an IT Support Specialist, System Administrator, or Technical Helpdesk Executive.
• In-depth proficiency with Windows OS, Microsoft 365 administration, LAN/Wi-Fi networking, and hardware setup.
• Strong analytical and problem-solving skills with a proactive, self-directed working approach.
• Excellent communication skills with the ability to explain technical concepts to non-technical staff.
• Must reside in the UAE and be capable of working on-site in Al Barsha, Dubai.

What We Offer:

• Key technical role within a dynamic and fast-growing real estate company in Dubai.
• Modern, tech-forward, and professional corporate office environment.
• Competitive monthly compensation package in the UAE.