Receptionist / Insurance Coordinator – Dubai, UAE | Healthcare & Insurance Coordination Services

Company Overview:

A premier healthcare organization in Dubai, UAE, dedicated to delivering specialized medical consultations, diagnostic services, and comprehensive patient care.

Job Description:

The Receptionist / Insurance Coordinator will manage front desk operations, process insurance pre-authorizations, coordinate with health insurance providers, and deliver exceptional patient support in a fast-paced medical environment.

🔹 Key Responsibilities:

• Process insurance pre-authorizations for consultations, investigations, procedures, and other medical services.
• Coordinate with insurance companies regarding approvals, claims, and related inquiries.
• Manage daily front desk and reception operations efficiently.
• Assist patients with insurance-related questions and documentation.
• Maintain accurate patient records and insurance documentation.
• Coordinate effectively with doctors, therapists, patients, and insurance providers.
• Deliver professional and friendly customer service at all times.

🔹 Requirements:

• Certified Medical Coder (CPC) certification is mandatory.
• Good knowledge of UAE health insurance policies, medical coding, and e-claim processes.
• Strong communication, interpersonal, and organizational skills.
• Ability to multitask and manage front office responsibilities effectively.
• Healthcare or insurance industry experience is an advantage.
• Fluency in English is required; knowledge of Hindi, Malayalam, or Telugu is an added advantage.

What We Offer:

• Professional development opportunity in a established Dubai healthcare center.
• Collaborative working environment with supportive medical and administrative staff.
• Competitive monthly salary package discussed during the interview.