Receptionist – Mussafah, Abu Dhabi | Pet Pavilion

🔹 Key Responsibilities:

• Client Hospitality: Welcome pet parents and their animals with warmth, empathy, and professional care upon arrival.
• Multi-Channel Communication: Efficiently manage incoming phone calls, WhatsApp inquiries, and emails to provide timely information.
• Scheduling: Coordinate complex appointment calendars for veterinary consultations, grooming, and specialized treatments.
• Financial Transactions: Handle front-desk billing, process payments, and manage insurance coordination where applicable.
• Operational Support: Support the clinical team by maintaining organized patient records and ensuring a smooth guest flow.
• Environment Management: Maintain a clean, calm, and organized reception area that is safe for all types of pets.

🔹 Requirements:

• Soft Skills: Excellent verbal and written communication skills with a friendly, solution-oriented mindset.
• Mindset: A genuine love for animals and comfort interacting with various pets (dogs, cats, etc.) and their owners.
• Experience: Prior experience in a receptionist or customer service role is preferred; experience in veterinary, medical, or hospitality settings is a major plus.
• Multitasking: Proven ability to stay organized and perform accurately in a fast-paced clinical environment.
• Attributes: High level of reliability, professional grooming, and a strong collaborative spirit.
• Education: Bachelor’s degree or Diploma in a relevant field.

What We Offer:

• Culture: A kind and supportive workplace where every team member is empowered to make a difference.
• Growth: Opportunity to grow within a professional veterinary practice in the expanding Mussafah area.
• Compensation: Competitive monthly salary of AED 4,000 to 7,000 based on your relevant experience.