Receptionist / Sales Support
Play Create Eat
Family Entertainment & Customer Service Experts
Cityland Mall, Dubai, United Arab Emirates
Posted on August 27, 2026
Job Description / Role
Company Overview:
Play Create Eat is a premier family entertainment center located at Cityland Mall in Dubai, offering interactive play areas, creative workshops, event hostings, and family-friendly dining experiences.
Job Description:
The Receptionist / Sales Support will manage front desk operations, welcome visiting families, process event and venue bookings, support direct sales initiatives, and maintain high standards of guest satisfaction.
🔹 Key Responsibilities:
- Welcome guests and provide professional front desk support.
- Handle customer inquiries, bookings, and reservations efficiently.
- Support sales activities and help achieve business targets.
- Maintain accurate customer records and booking information.
- Provide excellent customer service and ensure guest satisfaction.
- Assist with daily front office and operational tasks.
🔹 Requirements:
- Minimum 2 years of experience in the Family Entertainment Center industry.
- Strong sales background is mandatory.
- Excellent communication and customer service skills.
- Confident, organized, customer-focused, and capable of managing tasks in a fast-paced environment.
- Strong knowledge of sales, customer relationship management, front desk operations, and booking systems.
What We Offer:
- Vibrant front-of-house position within a premier family venue in Cityland Mall, Dubai.
- Attractive sales incentive structure on top of monthly base salary.
- Supportive corporate environment with long-term growth opportunities.