Sales Executive / Administrative & E-commerce Assistant – Dubai | Pet Dreamland Clinic

Company Overview:

Pet Dreamland Clinic is an expanding commercial veterinary and pet care organization based in Dubai, UAE. The enterprise focuses on providing top-tier animal health services alongside a modern digital retail presence, streamlining cross-channel consumer interactions and inventory networks to support the regional pet owner community.

Job Description:

We are urgently looking to hire a multi-skilled Sales Executive / Administrative & E-commerce Assistant to coordinate our front-line online sales channels and daily business support routines. Operating within our digital logistics unit, this full-time role focuses on website transaction fulfillment, client inquiry logging, and tracking document processing under the group’s centralized operational framework.

🔹 Key Responsibilities:

• Process, record, and track online incoming customer orders received through the company website and digital sales platforms.
• Ensure accurate data entry of consumer purchase details, log logistics numbers, and monitor shipment workflows.
• Coordinate interactively with internal warehousing teams to track inventory levels, stock adjustments, and product fulfillment steps.
• Provide day-to-day office administrative support, including filing client records, data logging, and building basic progress sheets.
• Respond to digital or phone-based consumer inquiries professionally to maintain strong, long-term brand relationships.
• Support general store operations, handle follow-up emails, and assist with cross-department communication channels.
• Identify minor delivery roadblocks and implement rapid, professional solutions to elevate the overall user experience.

🔹 Requirements:

• Previous professional experience handling business administration, retail sales support, or e-commerce order management systems.
• Familiarity navigating digital retail dashboard frameworks, inventory tracking software, and transactional data logs.
• Good working knowledge of Microsoft Excel for data processing alongside clean typing accuracy.
• Strong verbal and written communication skills in English; customer-focused attitude with strong attention to layout detail.
• Bachelor’s Degree, professional diploma, or equivalent qualification; prior exposure to the pet care industry is an advantage.

What We Offer:

• Competitive baseline salary structured inside the AED 5,000 to 7,000 range based on administrative and technical competency.
• Immediate recruitment path with placement into a stable, collaborative workplace culture inside a growing sector.
• Structured long-term career development options within integrated digital sales and operational management teams.