Technical Clerk – Dubai, UAE | Imdaad

Company Overview:

Imdaad is an award-winning integrated facilities management and environmental services leader headquartered in Dubai, delivering premier FM, MEP maintenance, and technical solutions across the United Arab Emirates.

Job Description:

The Technical Clerk will support operational teams, handle technical documentation, draft service quotations, manage client inquiries, and maintain maintenance tracking reports within a leading facilities management group in Dubai, UAE.

🔹 Key Responsibilities:

• Prepare quotations and maintain accurate technical documentation.
• Receive and record client inquiries, service requests, and complaints.
• Coordinate with technicians regarding maintenance and service requirements.
• Follow up on assigned jobs and ensure timely completion.
• Maintain and update job trackers, records, and operational reports using Microsoft Excel.
• Coordinate communication between clients, technicians, and internal teams.
• Provide daily administrative support to the technical department.

🔹 Requirements:

• Diploma or Bachelor’s Degree in Business Administration, Engineering Support, or a related field.
• Previous experience in Facilities Management, MEP, Maintenance, or Technical Services is preferred.
• Strong Microsoft Excel skills for maintaining trackers and operational reporting.
• Proven experience in preparing quotations and handling technical reports.
• Excellent communication, client-handling, and organizational capabilities.

What We Offer:

• Opportunity to work with an industry-leading facilities management organization in Dubai, UAE.
• Structured, supportive, and career-enhancing work environment.
• Competitive monthly compensation package.