Front Office Executive – Fujairah, UAE | Platinum Coast Hotel Apartments

Company Overview:

Platinum Coast Hotel Apartments is a premier hospitality provider in Fujairah, offering modern accommodations, exceptional guest amenities, and personalized service for leisure and business travelers.

Job Description:

The Front Office Executive will manage daily front desk operations, handle guest check-ins and check-outs, process room reservations, address guest requests, and coordinate with housekeeping and internal teams to deliver a high-quality guest experience.

🔹 Key Responsibilities:

• Welcome and assist guests with a friendly and professional approach.
• Manage check-in and check-out procedures efficiently.
• Handle reservations, room allocations, and guest requests.
• Respond to guest inquiries, complaints, and service requests professionally.
• Coordinate with Housekeeping and other departments for smooth daily operations.
• Maintain accurate guest records and follow hotel policies and procedures.
• Handle cash and payment transactions when required.
• Ensure excellent customer service and high guest satisfaction levels.

🔹 Requirements:

• Previous experience in Front Office or Hotel Operations preferred.
• Diploma or Degree in Hospitality Management or related field is preferred.
• Good communication and interpersonal skills in English; Arabic is an advantage.
• Professional appearance, positive attitude, and ability to work shifts including weekends and holidays.
• Candidates must currently be based in the UAE; UAE hotel experience is an advantage.

What We Offer:

• Front office career opportunity within a prominent hotel apartment property in Fujairah.
• Professional exposure to international hospitality standards and hotel operations.
• Competitive monthly compensation package aligned with industry standards.