Telesales Agent (Bilingual Arabic & English Corporate Communications, Lead Conversion & Business Development)
Company Overview:
TechNest Support Center is an established, high-growth leader within the UAE corporate outsourcing, enterprise customer management, and premium digital solutions landscape, specializing in institutional service compliance, outsourced customer tracking loops, and streamlined consumer engagement frameworks. We focus on executing modern omni-channel communication protocols, deep retention tracking metrics, and optimized market outreach pipelines across our regional business divisions. Join our central commercial operations wing and collaborative Human Resources infrastructure to elevate your executive career utilizing contemporary CRM networks and advanced telecommunications Information Technology systems.
Job Description:
We are seeking a results-driven, highly persuasive, and bilingual Telesales Agent to manage daily outbound business pitches, inbound conversion cycles, and high-priority account remediation tracking tracks at our regional headquarters in Dubai Media City. This active sales role demands complete lifecycle control over potential lead pipelines, precise interaction file documentation, and immediate customer objection resolution to guarantee consistent revenue growth for corporate management evaluation. It offers a spectacular platform to leverage your technical client acquisition background and structured strategic marketing education inside an elite, fast-paced commercial environment.
🔹 Key Responsibilities:
- Conduct high-volume outbound and inbound cold and warm telesales operations targeting prospective individual and corporate client files.
- Present enterprise services and commercial products with absolute clarity, technical precision, and professional poise to cross-sector consumers.
- Identify unique consumer requirements quickly and execute targeted solutions to systematically close corporate deals and exceed assigned metrics.
- Establish, organize, and govern long-term customer relationships through empathetic communication and customized account nurturing loops.
- Achieve and exceed rigorous weekly and monthly individual revenue quotas and performance targets established by operational management.
- Handle multi-layered customer objections confidently utilizing advanced negotiation frameworks and persuasive value-proposition strategies.
- Maintain highly structured digital database records, customer interaction history profiles, and pipeline documentation tracking.
- Execute strict follow-up schedules with open leads to guarantee maximum acquisition efficiency and minimal transaction churn.
- Coordinate seamlessly with inter-departmental technical teams to ensure smooth post-sale service onboarding and continuous client satisfaction.
🔹 Requirements:
- Complete, uncompromised native or bilingual verbal and written fluency in both Arabic and English is strictly mandatory.
- Proven professional background with mandatory full-time sales experience operating within target-driven commercial sectors.
- Exceptional verbal presentation skills, strong confidence over phone communication systems, and demonstrated high-level closing metrics.
- Deep functional understanding of standard negotiation techniques, consumer psychology models, and outbound lead handling loops.
- High level of proficiency utilizing modern enterprise CRM systems, pipeline tracking tools, and cloud database applications.
- Candidates must be currently residing in the United Arab Emirates and ready for immediate deployment into the role.
- Excellent interpersonal emotional intelligence, robust time management traits, and resilience under high-pressure performance parameters.
- Practical background in education regarding market analytics, business communication logic, relationship metrics, and sales lifecycle management methodologies.
What We Offer:
- Competitive monthly salary package ranging from AED 5,000 to 6,000.
- Direct exposure to flagship corporate client portfolios, multinational business networks, and state-of-the-art consumer systems.
- Structured ongoing training tracks to advance your practical education in corporate account negotiation, regional market assessment logic, and predictive consumer metrics.
- Clear long-term career advancement paths into telesales division leadership, key account management supervision, and general business development management divisions in Dubai.